Your Green Card to Australia’s Best Dining Experiences

Hello, Dining! It’s time to dine at Australia’s favourite restaurants with the Fink Gift Card. The Fink Gift Card can be used at Quay, Bennelong, OTTO Sydney, OTTO Brisbane, Firedoor and Beach Byron Bay.

Restaurants

The Fink restaurant portfolio spans award-winning restaurants in Sydney, Brisbane, and Byron Bay. Gift a memorable dining experience at Quay with panoramic views of Sydney Harbour, or delight in Australia’s best produce at Bennelong - “the Holy Grail of Australian restaurants” - in the Sydney Opera House. The Fink green card is your pass!

Beach Byron Bay

2 Massinger St, Byron Bay, NSW 2481

Quay

Upper Level, Overseas Passenger Terminal, The Rocks, NSW 2000

OTTO Brisbane

Shop 1, River Quay, Sidon St, South Bank, QLD 4101

OTTO Sydney

Area 8, 6 Cowper Wharf Roadway, Woolloomooloo, NSW 2011

Firedoor

23-33 Mary St, Surry Hills, NSW 2010

Bennelong

Sydney Opera House, Bennelong Point, Sydney, NSW 2000

How to Use

Follow these steps to use the Fink card at any one of our restaurants.

1

Simply present your gift card at the participating location.

2

Swipe at the eftpos terminal and select ‘SAVINGS’

3

Enter the four-digit pin on the back of card and you’re done

Activate Your Card

What does that mean for you? If you lose or misplace your card and there are still available funds on the card at the time you notify us, we’ll cancel your card and send you a replacement card for that amount.

ACTIVATE

Corporate

Reward your team with a gift they’ll love.

Wanting to reward and recognise staff or clients? Give them a gift you know they will love!

Gift Cards are perfect for corporate gifts, rewards, loyalty and acquisition programs.

  • Reward your staff
  • Incentivise teams

  • A gift that can be used at any of Fink’s restaurants
  • Branding and customisation available
  • Discounts for bulk buying
enquire now

Check Balance

FAQs

You can use your card at any of the venues included in the Fink Restaurant Group: Quay, Bennelong, OTTO Sydney, OTTO Brisbane, Beach Byron Bay, and Firedoor.

Yes, it will need to be activated before use. Simply head to www.activateyourtcncard.com. Fill in the required details and it will be ready for use within 24 hours.

Simply present your card and use it against your purchase when you receive the bill.

Swipe the card through the eftpos terminal. Select “SAVINGS,” enter the four-digit PIN on the back of your card, and you’re done!

You can check your balance and card expiry date any time by clicking on the Check Balance section on our website.

If the transaction amount exceeds the card’s balance, you will need to pay for the remaining amount on a different card or with cash. If you have spent less than the value of your gift card, the amount will remain on the card for next time you choose to use it.

You can use your gift card for food and beverages at any restaurant in the Fink Group: Quay, Bennelong, OTTO Sydney, OTTO Brisbane, Beach Byron Bay, and Firedoor.

No, you can choose how and where you want to spend your card balance. Any remaining balance after your transaction will stay on your card as long as it’s valid for. This way you can enjoy your gift card more than once!

Your card is valid for three years (36 months) from the date of purchase. If the date is not written on the back of the card, please check your card balance and expiry date on our website.

We do not charge any fees for using the card.

Unfortunately, gift cards are not redeemable for cash.

No. But the card can be used until the balance reaches a nil value.

This gift card cannot be reloaded. The amount will remain on the card for next time you choose to use it.

There are no restrictions on when you can use your gift card. They are accepted anytime, 7 days a week whilst dining in at participating restaurants.

Once you have activated your gift card, you can check its balance online by visiting the Check Balance section on our website and following the prompts. Alternatively, you can contact customer service on 1300 375 346 and we can assist in checking the balance for you.

Once the gift card has expired, the remaining value will no longer be available. We encourage you to use your gift card before it expires. Please note that gift cards have an expiry date of 3 years from date of purchase.

To check your balance and gift card expiry, head to the Check Balance section on our website.

Currently, only physical Fink Gift Cards are available, to be purchased online.

We will update you with any changes.

Gift cards can be purchased in $50, $100, $150, $200, $250, $300, $400 and $500 denominations.

Fink Gift Cards are the perfect gift for friends and family members and colleagues who love to dine out and experience the best that Australia has to offer. Christmas, birthdays, Mother’s Day, Father’s Day, anniversaries, corporate gifting, or a simple ‘thank you’ – you name it, the Fink Gift Card suits every occasion.

We take security very seriously, and a major part of that is ensuring that orders are placed by the legitimate cardholder.

If your order is declined during the checkout process, it means we were unable to verify your purchase, and it was declined out of caution.

We recommend placing your order again completing all required details – such as phone number, email and billing address – that match the cardholder’s information. We will then re-assess your order.

Please ensure to double check your order prior to submitting it. Exchanges or refunds will not be issued for change of mind or duplication of an order. For more information, please refer to the full terms and conditions on our website.

Sorry to hear that. Check out the following reasons your card may not be working:

  • The balance you have nominated is not available. You can check your card balance on the Check Card Balance section on our website.
  • Your gift card has expired. Gift cards have a 36-month expiry, which can be calculated 36 months from the date of issue, and/when you check your balance.
  • The venue you have tried to use your gift card is outside the list of participating venues.

Should your card not work but it has funds, isn’t expired and you’re not trying to use it at venues outside the list then please call us at 1300 375 346.

Our gift cards are available for purchase from specific retail outlets. We cannot guarantee the validity of any gift card you purchase from any other outlet – including any auction website or discount website who is not listed as one of our retail outlets. Any gift card not purchased from a certified seller may be fake or counterfeit or associated with fraudulent activity. We will not be liable to you or any other person for any loss arising from any purchase of our gift cards from an outlet who is not listed as a participating seller.

Sorry the FAQs didn't answer your question. We would love to hear from you and help you to find the answer! Please click on the Contact Us section of our website and let us know how we can assist you further.

You should treat an activated card as if it were cash. If the card is lost or stolen, please phone 1300 375 346 immediately, so the card can be disabled if purchased online.

We will not reimburse you for any transactions conducted by an unauthorised person prior to you informing us of the card’s loss. You will be protected from any subsequent loss if you satisfy certain conditions including supplying your receipt as proof of purchase.